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Terms and Conditions



Hire Station Limited ("we") are a division of Vp plc who have an enviable reputation for providing quality products and services directly to the building and related trades. We strive to offer all our customers reliable goods and an excellent level of service. If you have any queries, please contact us on 0115 973 7400 (between 9.00 a.m. and 5.00 p.m.), click here to email Hire Station or write to:

Hire Station,
Fields Farm Road,
Long Eaton,
NG10 3FZ

We shall do our best to provide you with answers and solutions.


Before using the Internet Web Site (the "Site") please read these terms of sale. Your use of this Site is subject to these terms and we reserve the right to review and revise these terms from time to time without prior notice. For Our full hire terms and conditions please click here (opens in new window)


The Goods (the "Goods") shall be as described in this Site from time to time. It is possible that some information on the Site may contain technical inaccuracies or typographical errors. We reserve the right without notice at any time and from time to time to amend, improve, correct any information on this Site and to discontinue, temporarily or permanently, any range or line of Goods.

We only accept hire orders for deliveries to Inland United Kingdom, Orders placed on line for areas outside of inland UK will be refunded in accordance with these terms.

Occasionally, the goods you wish to hire may be out of stock, sold out or unavailable for some other reason. The display of any Goods on this site is an invitation for you to offer to hire them, it is not an offer to hire them at the listed price. If you place an order for Goods with the branch subsequent to viewing items on this site, it shall be an offer to hire them and shall be subject to acceptance by Hire Station Limited. Hire Station Limited reserves the right to reject any order or to cancel any order (whether or not it has been confirmed by us and your credit card charged) if the Goods are unavailable or for any other reason (such as without limit if the Goods have been displayed at an incorrect hire rate due to a typographical or other error).

If we cannot deliver any part of your order we will inform you and we may offer you an alternative product. If the alternative is not acceptable or none is available or offered then we will refund you for any payments made for undelivered Goods.


The total cost of your order is equal to the rate of the items ordered plus delivery. We reserve the right to vary the rates displayed on the Site and/or the delivery charges without prior notice.

All our rates are quoted in pounds sterling and exclude United Kingdom VAT at the rate current at the rate of order.

We may from time to time make special rate offers available. If you are interested in taking up such offers then you should do so at the time that you see it, as we may withdraw the ability to take advantage of such offers at any time without notice.


Payment for the goods which you wish to hire can be made via cash, cheque, credit and debit cards. Items which are purchased and not hired can be cancelled and goods can be returned that may already have been dispatched up to 14 days from receipt (see return policy). Our terms and conditions do not affect your statutory rights. This may not apply to goods that been hired and delivery accepted. 
Please see our terms and conditions of hire.

** Please note on some equipment a deposit may be required. **


We will only deliver to mainland United Kingdom. If we receive your order for Goods by 2.00 p.m. on a working day, then we will endeavour to deliver them by the next working day but this cannot be guaranteed. If the goods you order are "Out of Stock" we will send out the order to you as soon as the product becomes available again. If we cannot source the item we will contact you to inform you.


Same day hires are only for collection and return from one of our Branches, a list of which can be found on our branch finder


If you sign for the Goods and discover they are faulty then please notify your local branch immediately with details of your hire contract, product code and description and a brief reason for return. We will then contact you to arrange for a replacement product provided that it is available. No returns will be accepted without obtaining via your local branch a Hire Station authority number. All returned Goods must be received by us in their original packaging.

The cost of returns of defective goods will be borne by Hire Station Limited. The cost for any other returns will be borne by the Customer.
We want you to be happy with goods you purchase from us. Please check the goods on delivery and ensure that they are supplied correctly. If any of the goods prove to be unsuitable please return them within 14 days in the original packaging and in an unused condition for a full refund less of any postage costs.


All the contents of this Site are protected by copyright law. Copyright © 2014 Hire Station. All rights reserved.

All intellectual property rights (including without limit design rights, copyright, trade marks, moral rights, patents, service marks, trade names and goodwill) in the design and arrangement of the Site, text and graphics and all Software compilations, underlying source code, and all other material on the Site are reserved to Hire Station Limited or its licensors. Except as expressly provided below, nothing contained in these terms of use or on the Site shall be construed as conferring any license or right, by implication, estoppel or otherwise, under copyright or other intellectual property rights.

You may not replicate, incorporate, modify, display, publish, distribute, licence, transmit, create derivatives, transfer or sell any of the material including graphics on this Site, in part or full. However, downloading or printing extracts from this Site for your personal, non-commercial home or business use is allowed.

Hire Station Limited and all other names, images, pictures, logos and icons identifying Hire Station Limited are trade marks of Hire Station Limited in the UK and other countries. Other product and company names mentioned on this Site may be trademarks of their respective owners.


You agree to fully indemnify and keep Hire Station Limited and its associates, affiliates, officers, agents, partners and employees, fully indemnified from and against all liabilities, claims, actions, expenses or demand, costs (on a full indemnity basis) made by any third party due to or arising out of your use or misuse of the Site, your connection to the Site or your breach of these terms of sale.


Except as specifically stated on this Site, to the fullest extent permitted by law, neither Hire Station Limited nor anyone else who has been involved in the creation, production, supply of the Goods shall be liable for any damages (including without limit direct, special, indirect, consequential or incidental damages, loss of business profits, contracts, revenues, anticipated savings or information, business interruption or any other financial loss) arising out of the use or inability to use the Site or from errors or deficiencies in it whether caused by negligence or otherwise except as expressly provided herein (even if Hire Station Limited has been advised of the possibilities of such damages).

Except as specifically stated on this Site, to the fullest extent permitted by law, this Site and its contents are provided by Hire Station Limited on an "as is" and "as available" basis and no representations or warranties of any kind are made (and they are expressly disclaimed). Further, Hire Station Limited does not make any representation or warranty (and they are expressly disclaimed to the fullest extent permitted by law) that: (I) any information available on this Site will be accurate, complete or fit for any particular purpose; (ii) the Site will be uninterrupted or error-free.

Nothing in this contract shall exclude or limit the liability of Hire Station Limited for death or personal injury resulting from its negligence or fraudulent misrepresentation nor affect the statutory rights of consumers.

If any exclusion in this license is held to be invalid and Hire Station Limited becomes liable for loss or damage that may lawfully be limited then such liability shall be limited to the amount paid by you for the Goods and their delivery.

If Hire Station Limited is prevented or delayed in or from carrying out its obligations under the contract as a result of something beyond its reasonable control such as but not limited to governmental acts, war, riots, strikes, or trade disputes (including by and with our own employees), technical failure, weather, flood, fire or explosion, natural or local emergency then Hire Station Limited will not be liable for this.


We are committed to protecting your privacy. In general, you can visit this Site without telling us who you are or revealing any information about yourself. We do not sell, trade or rent personal information to others. We may choose to do so in the future with appropriate third parties. If you object to any of these uses at any time, then please inform us by writing to Hire Station Limited, Fields Farm Road, Long Eaton, Nottingham NG10 3FZ.


Cookies are bits of electronic information that a web site can transfer to your hard drive to help tailor and keep records of your visit to the Site. Cookies allow us to better customise your visits to the Site to your individual preferences, helping us to provide you with the best possible service on our Site. Most major web sites use cookies and their use is standard on the Internet. Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie. To view Our complete cookie policy click here



  1. In addition to the Hire Station privacy policy and terms and conditions, you hereby accept that the following Terms of Service apply to the Live Chat Service.
  2. The Live Chat Service is an instant messaging service implemented to support customers and end users of the Hire Station web sites and its white branded sites.
  3. The Live Chat Service is provided on an AS IS and AS AVAILABLE basis. Hire Station disclaims all responsibility and liability for the availability, timeliness, security or reliability of the Service and it is not be responsible for delay or interruption in services caused by software.
  4. Hire Station may modify, suspend or discontinue the Service with or without notice at any time and without any liability to anyone
  5. Customers are responsible for the accuracy of information provided to Hire Station or its subsidiaries.
  6. You remain solely responsible for the content of your posted messages
  7. You agree, through use of Live Chat that you will not post any material which is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, threatening, invasive of a person's privacy, adult material, or otherwise in violation of any International or UK law.
  8. Live Chat retains transcripts of visits and chats and stores this information.  By initiating Live Chat you agree to the transcripts being stored and used for the purposes of training, marketing and also your online transaction history with Hire Station.
  9. By initiating Live Chat, You agree that you will use the Service in compliance with all laws and regulations, including any laws regarding the transmission of technical data exported from your country of residence and UK laws.
  10. As a condition to using the Service, you agree to the terms of Hire Station User Terms and Privacy Notice, By using Live Chat, you consent to any such transfer of information used on the system.
  11. Hire Station has no responsibility or liability for the deletion of, or the failure to store or to transmit, any content and other information maintained or transmitted by the Live Chat service.
  12. Hire Station is not responsible for the accuracy or reliability of any information or advice transmitted through the Live Chat service. Hire Station may, at any time, limit use at its sole discretion. Hire Station takes no responsibility for third party content.
  13. These Terms of Service are governed by the laws of the UK, excluding its conflict of law’s provisions. You further consent to the jurisdiction of the UK courts.



Your use of the Site will be governed by English law and will be deemed to have occurred in the United Kingdom. If you have any disputes with us over the Goods or any other aspect of the Site then these will be exclusively resolved in English Courts.


The illegality, invalidity, or unenforceabiliy of any clause or part of the contract shall not effect the legality, validity or enforceability of the remainder.3


Hire Station fully supports the Modern Slavery Act 2015. Hire Station is a specialist rental business with the majority of our activity taking place in the UK. The company does not tolerate any slavery or human trafficking within its business operations and we expect all those in our supply chain to comply with our values.

Our procurement activities are aligned to our company values and to the laws of the countries in which we operate. We take a risk based approach regarding our supply chain; where possible we build longstanding relationships with our suppliers and make clear our expectations of behaviour and we have systems in place to encourage the reporting of concerns.

In the small number of instances where we assess the risk to be relatively high we carry out checks to ensure compliance with stated policies and procedures.